No matter how many gadgets you may have invested in for your workspace and employees, there is no getting away from the humble telephone call. That said, phone calls don’t have to be stuck in the past, when it comes to technology. With VoIP, you can make normal calls, but you have the additional option to receive and send voicemails and talk to colleagues and customers across the globe via the Internet, among other things.
What is VoIP?
VoIP, or Voice over Internet Protocol, is a telephone system that can be likened to programs like Skype, except you can connect your landline to a VoIP adaptor to allow you to connect to a caller using your ordinary phone. The VoIP client can also be connected to a computer or smartphone. If you want to know exactly how it works, visit https://computer.howstuffworks.com/ip-telephony.htm.
Pros of switching to VoIP
Ease of use
VoIP telephone systems are simple to install, so you can benefit from the many features on offer quickly and without a hitch. Those setting up the system can give you a rundown on how to use and tailor your system. In addition, there is little or no hardware required, so you don’t have to worry about long and expensive cables.
Clarity
VoIP phone systems have surged in popularity in recent years, thanks to the crispness of their audio functions. Not only are hosted calls more reliable than standard phone calls, with fewer dropped calls, there is no interference or background noise, as sound is turned into digital data. As a result, the quality of the audio is far improved.
Financial savings
By installing a VoIP telephone system, you can look forward to some great financial savings for your business. London businesses who have adopted similar hosted telecoms solutions have reported an improved performance of between 40% and 80% over their previous landline systems. Contact a wholesale VOIP termination company, like https://www.idtexpress.com/, to discuss how you could be saving money.
Flexibility
Finally, by having a VoIP system, you can benefit from more flexibility for both you and your workforce. With features like call diversion, voicemail to email, coaching and call and video conferencing, you have an array of solutions to pick from when you have planned absences coming up or unplanned leave sprung on you.