Visitor management is a process for welcoming employees and/or visitors to your business premises and managing their presence. The process of visitor sign-in, check-in or registration is just a part of it. Visitors safety, security and tracking are also important elements.
What are visitor management systems?
Visitors management systems (VMSs) are a way for organisations to manage, track, and welcome visitors in a building, office, business location, or any other place. There are three main categories of systems: cloud-based and manual.
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Guests and Visitors
All office buildings, hotels and transportation centres receive large numbers of visitors every year. In order to deliver a positive visitor and brand experience, it is crucial that you have a well-structured guest management process and the right technology stack.
Companies who receive thousands of visitors every year, and need to modernise and streamline their outdated paper-based system are able to increase operational efficiency and streamline check-in/check-out processes by migrating to cloud-based software. They have also been able to remain fully compliant with safety regulations in the industry and eliminate a huge amount of waste.
Visitors can now perform the entire check-in procedure at a kiosk, without having to sign any liability documents or interact with staff. Staff members do not have to manage the check-ins and check-outs of visitors, which increases their productivity. This is the goal of visitor management – to make the process simple for visitors and beneficial for businesses.